VGATE Support

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Activity overview

Latest activity by VGATE Support
  • VGATE Support created an article,

    Deposit and Withdrawal of IXI are Suspended

    Dear ViteX users,   We have not found the block height of the Ixian network grows for hours. The service will be suspended immediately. Deposit and withdrawal will be restored when block height gro...

  • VGATE Support created an article,

    BAN Wallet Maintenance

    Dear ViteX users, There will be a maintenance of the Banano wallet. Once the maintenance is completed, new cross-chain deposit addresses will be activated. Users need to deposit assets to the new a...

  • VGATE Support created an article,

    Distribution of EPIC-002

    Dear ViteX users,   There was an unexpected issue (https://labs.epic.tech/t/rangeproof-exploit-troubleshooting-and-restoring-the-chain/36) that happened to the EPIC network, which forced the commun...

  • VGATE Support created an article,

    Deposit/Withdrawal Suspension: GRIMM and DEFIS(XGM)

    Dear ViteX users,   As per the feedback from the community, we have found that GRIMM and DEFIS networks are not available anymore. Withdrawals are failed after several attempts.  Deposits are not r...

  • VGATE Support created an article,

    Suspension of pUSD trading

    Dear ViteX users,   Trading of pUSD/BTC and pUSD/USDT is suspended from HKT 14:00. We are sorry for the trouble it may cause.     VGATE April 19, 2021

  • VGATE Support created an article,

    Restoration of Trading, Deposit and Withdrawal of EPIC

    Dear ViteX users, There was an unexpected issue (https://vgate.zendesk.com/hc/en-us/articles/1500004369461-Suspension-of-Trading-Deposit-and-Withdrawal-of-EPIC) that happened to the EPIC network, w...

  • VGATE Support created an article,

    Wallet Maintenance of XMV

    Dear ViteX users,   Deposit and withdrawal of XMV are suspended. Restoration time will be published in another announcement.   VGATE  May 20, 2021

  • VGATE Support created an article,

    How to deposit ERC20 Token

    Let's take USDT as an example. Desktop 1. Download the Vite app to your phone. You need it to login to ViteX exchange on your desktop. 2. Send your USDT (ERC20) to ViteX exchange: - Press the Walle...

  • VGATE Support created an article,

    Suspension of Trading, Deposit and Withdrawal of EPIC

    Trading of EPIC/BTC and EPIC/USDT is suspended at HKT 11:50 Mar 20, 2021. Deposit and withdrawal of EPIC are suspended at meanwhile.   The resume schedule will be announced later. Related announcem...

  • VGATE Support created an article,

    How to Deposit HTR to ViteX

    Key Steps Add HTR-000(Vite Token) in Vite wallet; Click on the 'Cross-Chain Deposit' button and read the notice; Copy the Deposit Address, then paste in a native wallet or other exchange App; ...